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Press the Command + Space key combination to launch Spotlight search, type “Keychain Access” and hit Enter. The next step is to clear the identity cache for Microsoft Teams app. Right-click on the folder and select “Move to Trash”. You will now see a “Teams” folder on the screen. In the Go to folder, navigate to the following path: To delete the app cache of Microsoft Teams, follow these quick steps: Solution 2: Delete App CacheĪ corrupt cache can lead to several unpleasant issues that may hinder the app’s functioning.

Relaunch the app and check if the issue was resolved. Select “Microsoft Teams” and hit the cross icon placed at the top to terminate the app. You will now see a list of active apps and services that are currently running in the background. Force Quitting an app usually does the trick as it gives the app a fresh start to function again. Also read: Working from Home? Here’s How To Use Microsoft Teams to Stay Connected How To Fix Microsoft Teams not Working on Mac Solution 1: Force Quit the Appįirst things first, as they say.